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Position

Scenic Division Sales Manager

Reports To:

Sales Department Head

Position Overview

We are seeking an experienced, driven, and results-oriented Sales Manager to lead the outside sales efforts for our Scenic Division. Our Scenic Division is our pipeline to serve the experiential marketing, events and entertainment industries. This role is responsible for growing our client base for the entertainment side of our business, ensuring customer retention, and managing the sales process of what they sell from lead generation to project closeout. The ideal candidate has experience in sales for events and brand experiences, understands sales process and negotiation, and excels in relationship-building and client coordination. The position reports to the head of the Sales Department.

responsibilities

Client Management & Retention

Build our client base for the scenic division, ensuring ongoing satisfaction and repeat business.
Oversee client retention efforts and assist project teams in ensuring positive client relationships throughout the project lifestyle.
Administer customer retention closeout processes to ensure satisfaction post-project.

Sales & Business Development

Identify and develop new business opportunities through prospecting, networking, and other effective capturing methods.
Assist in new client acquisition and manage new customer onboarding.
Build and maintain relationships with new and existing clients to understand their scenic fabrication needs.
Negotiate contracts and close deals in alignment with company goals.

Project Estimation & Industry Insight

Oversee the estimation process for scenic projects, ensuring accurate and competitive pricing.
Prepare and present quotes, proposals, and pricing based on project specifications.
Collaborate with fabrication and administrative teams to facilitate kick-off meetings for converted contracts.
Review and interpret client contracts with a working understanding of key terms, obligations,
and risk areas.
Coordinate contract execution and maintain organized records of signed agreements,
deliverables, and milestones.
Track and report on sales performance, market trends, and customer feedback.
Stay informed on industry developments, materials, and fabrication techniques to provide informed recommendations.

Key Attributes

Efficient Communicator - Able to communicate effectively with external and internal communications. Able to communicate client needs to the team and to communicate Downtown FabWorks needs to the client.
Team leader - Proper estimation requires gathering information from peers and vendors. This person needs to be patient and communicative while understanding how to drive proposals forward with urgency when required.
Problem Solving - This is a growing business and there are always unforeseen challenges. Being able to troubleshoot and communicate through a problem with peers is critical toward this role.
Efficient Operator - Understands the value of everyone’s time. The person who fills this position needs to make sure that goals are achieved in a timely manner and manages their workflow accordingly.
Organized and Able to Scale - Understands the importance of administrative organization, including file and document management, time management, and software to achieve administrative scale.
Emotional Intelligence — Has the ability to read people, adapt your approach, and work
effectively with a diverse team of skilled craftspeople and creative professionals.

Requirements

A minimum of 5 years experience in sales in the entertainment, experiential marketing, and/or events industries.
Experience in selling projects of at least $200,000 and up.
Able to show their typical sales process in the interview process.
Contract literacy — comfortable reviewing agreement terms and identifying key
obligations and risk factors
Bachelor's degree or higher.

The following software:
- CRM programs, HubSpot preferred.
- Google Drive
- Slack
- Time management software, including Google Calendar and all of its functionality.
- Familiarity with project management software preferred.

Compensation

Salary Range: $65,000 - $80,000 annual salary based on experience and fit
Commission as per Downtown FabWorks standard sales commission structure
401(k) Retirement plan
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off: Accrued PTO (up to 20 days per year), 10 Paid Holidays
Vision insurance

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Disclaimer

Downtown FabWorks firmly believes that Equal Employment Opportunity (EEO) is not only a legal requirement under our nation’s laws, but also an imperative. It is a critical component of our effort to develop the most qualified, diverse workforce possible, with a strong belief that an individual shall succeed based on talent, merit, work ethic, passion, and commitment to the company vision.

It is the policy of Downtown FabWorks that all employees and applicants for employment be afforded equal opportunities without regard to race, color, sex (including pregnancy, sexual orientation, and gender identity including transgender status), national origin, religion, age (40 or over), genetic information, disability, or retaliation for engaging in an EEO-protected activity. As part of its program of equal opportunity, Downtown FabWorks prohibits discrimination or harassment based on any of these categories. In addition, it is also our policy to prohibit discrimination or harassment based on marital status, status as a parent, and past, present, and future military service, or lack thereof.

Ryan McDonald

Senior Creative Producer, RED VELVET

Downtown FabWorks was a standout partner for our brand activation at Tales of the Cocktail. From the start, their team was collaborative, communicative, and deeply invested in bringing our vision to life with smart tech integration and seamless execution. Their onsite crew was not only skilled, but also incredibly friendly and easy to work with, making install a breeze. The final result was high-quality, on-brand, and a true showstopper.

Jordan Schwartz

Owner, Primetime Innovations

A+ job and A++ team. Every single crew member was extremely helpful, very respectful to all on site, and willing to help wherever and however without any complaints. Amazing group…next project, I am going to request that exact crew! Thank you. You killed it.

Paul Utterback

Business Development, Crystal Clear Imaging

A model company for design and fabrication. If you can dream it, Downtown FabWorks can do it.

Mike Cassesi

Owner, CASSESI Commercial Construction

Dan and his team are true professionals who are in a league of their own. When it comes to creativity, quality, and skill, Downtown FabWorks is a company that we know we can trust. Dan is down-to-earth, responsive, hardworking, and a true pleasure to work with every time.

Scott Beelman

Partner, Katapult Events

In the world of live events—where things often change on a whim—it's great to have a fabrication partner who understands our business and exceeds our expectations every single time.

Irina Gusin

Independent Exhibitions Producer

Dan and his team at Downtown FabWorks were able to fully produce and execute a large-scale structure thoughtfully and in record time when my project's deadline was threatened by Hurricane Ida. I couldn't be more appreciative of Dan's professionalism and hard work during a very stressful and uncertain time. Dan and his team were a joy to work with!

Kristen Kain

Owner, Kristen Kain: Marketing + Events

Downtown FabWorks is a great group to work with on any event project. They are experienced in all things related to scenic fabrication and installation, and they are flexible and accommodating as the needs of the project are developing. Having a reliable scenic partner is crucial to the success of the project—and Downtown FabWorks does not disappoint.